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Launch new units

Stop rebuilding the opening plan for every new unit

Delightree gives every new location the same opening playbook to start from. HQ and the franchisee work the same board, and when you change the opening date, Delightree recalculates every dependent deadline.

app.delightree.com/launcher
Location Launcher board with opening tasks grouped into phases: onboarding, site selection, and marketing.
Signs you have this problem

You know this is broken when…

  • The person running an opening spends their week chasing task owners by phone and email.

  • Every location's opening checklist is a different spreadsheet.

  • When HQ moves the opening date, someone on the opening team fixes every task deadline by hand.

  • HQ finds out an opening is behind weeks after the first task ran late.

  • HQ can't see whether new hires finished training until the week of opening.

  • Only your most experienced person knows every step of an opening, because no single checklist has all of them.

  • The person running an opening keeps their own spreadsheet on the side because they don't trust the official checklist.

The cost of leaving it broken

What happens if this stays the same

  • 01

    Every week an opening runs late is a week without revenue for the franchisee or royalties for you.

  • 02

    If a location opens without completing the standard steps, nobody goes back to finish them once it's running.

  • 03

    HQ can only take on as many openings at once as it has people to follow up with every task owner.

  • 04

    Three months after opening day, the franchisee is still fixing problems from steps nobody checked before the location opened.

How it works

How Delightree changes the workflow

A specific sequence of steps that moves the outcome from broken to working.

  1. 1

    Build one standard opening playbook with phases, tasks, owners, and dependencies.

  2. 2

    Start each new location's board from that playbook, then add what is local to it, such as a city permit.

  3. 3

    Attach training requirements to the phase where they are due.

  4. 4

    Each phase opens only when every task in the phase before it is complete. Delightree sends the next tasks to their owners, and if the opening date changes, it recalculates every dependent deadline.

  5. 5

    On opening day, the location moves into daily operations with its checklists and audit schedule already attached.

The difference

Before and after Delightree

Before Delightree

  • Whoever runs each opening builds their own spreadsheet for it
  • HQ gathers status by phone and email each week
  • The franchisee's team starts tasks from a later phase before the earlier tasks are done
  • Someone resets every deadline by hand when the opening date changes
  • After opening, HQ rebuilds the location's daily checklists from scratch

After Delightree

  • Every location starts from one standard playbook
  • HQ sees each update on the board as soon as the franchisee makes it
  • The next phase opens only when every task in the current phase is complete
  • You update the opening date in one place, and Delightree resets the deadline on every task that depends on it
  • The location opens with its daily checklists and audit schedule attached
The platform behind it

What this looks like in the product

  • Standard opening playbooks with local additions
  • Phases that open only when every task in the previous phase is done
  • Deadlines that recalculate when you change the opening date
  • One board shared by HQ and the franchisee
  • Training requirements inside launch phases
  • One dashboard for every opening in progress
The connected pieces

The modules that deliver this

Location Launcher

Phase-dependent launch playbooks that turn every opening into the same repeatable sequence, with training, SOPs, compliance gates, and real-time launch visibility.

Tasks & Checklists

Recurring and one-off tasks and checklists that give the frontline clear work with context, and give HQ proof of execution across every location.

Training & Onboarding

Training and onboarding that live where franchisees already work, with completion tracked automatically and retraining that can be triggered by an audit finding.

Knowledge Base & SOPs

One home for every SOP, policy, and brand standard, structured so franchisees find the right answer fast and HQ knows the content is current and approved.

Why franchise networks need this

Built for the franchise operating model

HQ repeats the same steps for every opening and has to complete them with the franchisee. In Delightree, HQ defines the playbook once and gives the franchisee their own tasks on the same board.

Replication

Launch every location the same way

Repeatable, phase-dependent opening playbooks. HQ controls the sequence, franchisees execute in order.

Visibility

Know what's happening at every location

See every location in real time, scoped to every role.

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