Skip to content
Home Services

Standardize the work your techs do in the field

Home services franchises run distributed mobile teams. Delightree puts job checklists and answers on the phone in the tech's pocket.

Delightree

Pre-job site check

  • Safety gear confirmed
    8:47 AM
  • Tools loaded
  • Gate code verified
Completion67%
Photo verified
Completed
8:47 AM
The reality

Where execution breaks down in home services

In the words of home services operators trying to keep field crews consistent across every job site.

  • No view across the territory

    I spend my mornings chasing down what happened at each job yesterday. By the time I know there's a problem, the customer has already called.

    Director of Operations

    Regional Cleaning Franchise

  • Every tech runs their own way

    We have forty technicians across three territories. Ask any two of them how they handle a post-job walkthrough and you'll get different answers.

    VP of Operations

    Multi-Territory Home Services Franchise

  • New techs ramp too slowly

    We're sending new hires out on real jobs after a week of training that lives in a binder. I can't tell if they know the safety steps or if they're figuring it out on the job.

    Training Manager

    HVAC Franchise

  • No single place to manage everything

    He needs one place to go to try and manage everything: the training, the job checklists, the updates from the field. Right now it's three apps, a group text, and a shared drive.

    National Admin Director

    Home Services Franchise

For the whole HQ team

Built for every role in your HQ

Field execution you can see without chasing it.

  • Pre and post-job checklists with photo proof and geofence verification, done at the job site by the tech, not reported from memory.
  • Every service finding becomes a tracked corrective action with an owner and a due date.
  • Territory-wide completion rates updated in real time, not in a weekly recap.

We finally know what happened at every job without calling every tech at the end of the day.

Director of Operations

Regional Home Services Franchise

app.delightree.com

Regional Compliance

Last updated 2 mins ago

  • Downtown, Store #402

    GM: Sarah Miller

    98%
    On Track
  • West Port, Store #415

    GM: James Chen

    64%
    Action Req
  • East Side, Store #408

    GM: Elena Rossi

    42%
    Critical
The platform

The pieces that matter for home services.

Job #4421

847 Oak Ave, 8:45 AM

  • Floor protection laid8:47 AM
  • Pre-treatment applied
  • Equipment set
  • Post-job walkthrough

Pre and post-job checklists with photo proof and geofence verification.

Every job starts and ends with a checklist completed at the job site, with photo proof and geofence confirmation. HQ sees each job done at the address, on time, with the evidence attached.

Tech Onboarding Path

3 of 4
  • Safety Fundamentals
  • Equipment Operation
  • Chemical Handling
  • Customer Communication

Technician onboarding built for high-turnover field crews.

Role-based learning paths for lead techs, apprentices, and territory managers. Mobile-first delivery built for field workers, so a new hire is certified and in the field within days.

Chemical storage

Territory #14 · June 10

Resolved
Photo evidence attached

Safety labeling

Territory #14 · June 10

Open
Corrective action assigned to David R.

Service quality audits with closed-loop corrective actions.

Every finding from a territory inspection becomes a tracked corrective action with an owner and a due date. Issues get resolved before the next customer call, with photo evidence of the fix.

stain removal protocol

Residential Carpet SOP

Field SOPs v3.pdf · Updated May 2026

Upholstery Spot Treatment Guide

Tile and Grout Cleaning Protocol

One home for every procedure, safety SOP, and brand standard.

A searchable knowledge base organized by territory and role. Techs find the right procedure before they start a job, and HQ knows it is the approved version.

Brand HQ, Operations

Today, 7:30 AM

Updated PPE protocol for solvent jobs

Acknowledged by 31 of 34 techs

Field communications your crews see and acknowledge.

Targeted updates with acknowledgment tracking. HQ can prove a new safety protocol or service change reached every tech before the next job.

Delightree AI

Ask for the field procedure. Get the answer in seconds.

Technicians and territory managers ask Delightree AI in plain language. The answer comes from your approved SOPs and field procedures, with the source attached every time.

Delightree Assistant

User question

SOP_Mold_Remediation_v2.pdf

New Territory: Phoenix East, Territory #14

Martinez Home Services Group, franchisee since 2023

In progress
  1. Licensing and Insurance

    Completed April 28

  2. Equipment and Vehicle Wrap

    Completed May 22

  3. Tech Hiring and Training

    70% Done

    Scheduled to complete June 26

  4. Territory Marketing

    Scheduled to start July 3

  5. First Job Day

    Scheduled for July 14

New territory openings

Every territory opens on schedule. Every milestone visible.

One playbook from vehicle wrap to first job. Every franchisee follows the same steps. HQ sees every opening in one view, with delays flagged before they miss the launch date.

On-time openings keep royalty numbers on track.

Every territory opens to the same playbook and hits its date, so new crews start earning when they should.

Outcomes

What it moves

Adoption

A platform your field crews actually use

The real problem is adoption. Delightree is built for the tech in the field, so crews log in and use it on every job.

Closed loop

Close the loop from issue to action

Audit findings become tasks. Tasks can trigger retraining. Resolution is tracked. The loop closes.

Visibility

Know what's happening at every territory

See every territory in real time, scoped to every role.

Consistency

Every tech follows the same process

Pre and post-job checklists, certifications, service audits, and field comms tied to the territory they came from. The brand standard lives in the work your crews do every job.

Scale

Open new territories without growing HQ

Franchisees solve more on their own with SOPs, training, and AI Search built in. HQ time goes to the territories that need it most.

One platform

Stitched-together stacks slow your crews down.

Most home services networks run on a stack: a shared drive, a group chat, a scheduling app, and a training binder that lives in someone's truck. Delightree replaces the stack.

SOP folder
LMS
Spreadsheet
Task app
Audit app
Email and chat
Ready when you are

See it for your territories.

A short interactive demo, or a live one with our team. Your call.