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Food & Beverage

Run every location to brand standard, shift after shift.

Food and beverage franchises live and die on consistency. Delightree puts food safety SOPs, daily checklists, training, and audits in one place your crews actually use.

Delightree

AM line check

  • Walk-in temp check
    34°F
  • Sanitizer buckets
  • Prep labels verified
Completion82%
Photo verified
Completed
7:42 AM
Tony Roma's logo
L&L Hawaiian Barbecue logo
Dunn Brothers Coffee logo
Clean Eatz logo
East Coast Wings logo
PizzaExpress logo

Run by F&B franchisors at every stage, from regional concepts to multi-brand systems.

The reality

Where execution slips in food and beverage

In the words of F&B operators experiencing the friction of paper-based systems and disconnected stacks.

  • Teams lack accountability

    There's nothing to hold them accountable. They're sitting at home saying, this safety audit is due by the end of the month, and they're just going to pencil whip it and send it in.

    VP of Operations

    Fast-Casual Chicken Franchise

  • Openings keep slipping

    Out of five openings in the pipeline, how many got delayed? Five. All five. One by four months.

    Director of Franchise Operations

    Established Frozen Yogurt Franchise

  • Training content goes stale

    It's hard when you get a new hire and you say, hey, you can read this half of the training manual, but you can't read this half because it's not up to date. That's just not a good look.

    Director of Operation Services

    100-Location Franchise

  • Talent buried in spreadsheets

    We have a lot of really qualified, talented people updating Google sheets every day. That's where our productivity is going.

    SVP of Operations

    Fast-Casual Sandwich Brand

  • SOPs no one can find

    If franchisees are hunting around for the right SOP, it's going to take forever. They get frustrated, and they're like, forget it. They don't care what the SOP says.

    Director of Franchise Operations

    Frozen Dessert Franchise

  • Launches without a playbook

    We're building the new unit opening playbook on a spreadsheet right now.

    VP of Franchise Development

    Korean BBQ QSR

  • HQ takes the blame

    We hear frustrations about staff doing things wrong, and they say, well, I haven't had an update on here in a year and a half. And then we have to make an excuse to our teams.

    SVP of Operations

    Multi-State Sandwich Franchise

  • Tool sprawl costs you

    If we consolidate away from the stack we're using, it actually improves our bottom line as an organization.

    VP of Operations

    Regional Chicken Brand

  • Findings sit unresolved

    We don't want to see an issue at the location and then three weeks later try to justify it. Why didn't you say something three weeks ago?

    Director of Franchise Operations

    National Frozen Yogurt Brand

  • No real-time visibility

    Things fall through the cracks because it all relies on one person having visibility. We're only getting updates weekly.

    Director of Operation Services

    Regional Sandwich Franchise

For the whole HQ team

Built for every role in your HQ

Audits and site visits that close every loop.

  • AM and PM line checks with photo proof and geofence verification, so audits get done at the location, not from home.
  • Every audit finding becomes a tracked corrective action with an owner and a due date.
  • Compliance KPIs across regions, updated as audits close, not weeks after.

Findings get fixed before the next visit. Our area managers spend less time chasing paperwork and more time coaching.

VP of Operations

Fast-Casual Chicken Franchise

app.delightree.com

Regional Compliance

Last updated 2 mins ago

  • Downtown, Store #402

    GM: Sarah Miller

    98%
    On Track
  • West Port, Store #415

    GM: James Chen

    64%
    Action Req
  • East Side, Store #408

    GM: Elena Rossi

    42%
    Critical
The platform

The pieces that matter for food and beverage.

AM Line Check

Downtown, Store #402, 6:42 AM

  • Walk-in temp check34°F
  • Sanitizer buckets
  • Prep labels verified
  • Front line stocked
  • Drive-thru window clean
Completion: 2/540%

AM and PM line checks with photo proof and geofence verification.

Recurring opening and closing checks with photo proof and geofence confirmation. HQ sees audits completed at the location, on the schedule, with the evidence attached.

Module 3 of 8: Food Safety Basics

Estimated time: 8 minutes

Day 3 of 743%

New-hire ramp built for 100%+ QSR turnover.

Role-based learning paths for GMs, shift leads, BOH, and FOH. Mobile-first delivery built for the realities of front-line hiring, so a new dishwasher is on the line within days.

Audit complete: Q3 brand standard

Downtown, Store #402, passed 96%

Finding flagged: temp log gap

Assigned to GM Sarah Miller, due 48 hours

Brand audits with closed-loop corrective actions.

Every finding from a site visit becomes a tracked corrective action with an owner and a due date. Issues get fixed within days of being flagged, with photo evidence of the resolution.

Search SOPs, training, brand standards...

Operations

Food Safety

Training

  • Temperature ranges by station

    Food Safety, updated 2 weeks ago

  • Allergen handling protocol

    Food Safety, updated 1 month ago

  • Closing line check: ghost kitchen units

    Food Safety, updated 5 days ago

One home for every SOP, policy, brand standard, and training module.

A searchable knowledge base, organized by location and role. Franchisees find the right answer fast, and HQ knows the content is the approved version.

Brand HQ, Operations

Today, 7:15 AM

New LTO launch: Spicy Korean Wings

Acknowledged by 48 of 52 stores

Daily comms your crews actually see.

Targeted updates with acknowledgment tracking. HQ can prove a message was seen, so the LTO launches at the new price across every location.

Delightree AI

Ask for the food safety SOP. Get the answer in seconds.

GMs and shift leads ask Delightree AI in plain language. The answer comes from your approved SOPs, with the source attached every time.

Delightree Assistant

User question

SOP_Kitchen_Safety_v2.pdf

New Opening: Chicago Loop, Store #523

Patel Restaurant Group, franchisee since 2021

In progress
  1. Site Selection

    Completed April 12

  2. Lease and Permits

    Completed May 28

  3. Equipment Install

    80% Done

    Scheduled to complete June 18

  4. Staff Training

    Scheduled to start July 5

  5. Grand Opening

    Scheduled for July 22

New unit openings

Every opening on schedule. Every milestone visible.

One playbook from site selection to the first shift. Every franchisee follows the same steps. HQ sees every opening in one view, with bottlenecks flagged before they slip the date.

On-time openings keep royalty numbers on track.

Every location opens to the same playbook and hits its date, so new units start earning when they should.

Outcomes

What it moves

Adoption

A platform franchisees actually use

The real problem is adoption. Delightree is built for the person in the location, so franchisees log in and use it.

Closed loop

Close the loop from issue to action

Audit findings become tasks. Tasks can trigger retraining. Resolution is tracked. The loop closes.

Visibility

Know what's happening at every location

See every location in real time, scoped to every role.

Consistency

Every shift runs to brand standard

Line checks, audits, daily comms, and corrective actions tied to the location they were done at. The brand standard lives in the work your crews do every shift.

Scale

Grow the network without growing HQ

Franchisees solve more on their own with SOPs, training, knowledge base, and AI Search built in. HQ time goes to coaching the locations that need it most.

One platform

Stitched-together stacks slow your system down.

Most franchise systems run on a stack: an LMS, a document drive, a chat thread, and a spreadsheet your training manager rebuilds every Monday. Delightree replaces the stack.

SOP folder
LMS
Spreadsheet
Task app
Audit app
Email and chat
Ready when you are

See it for your restaurants.

A short interactive demo, or a live one with our team. Your call.