Solutions for the moments where franchise operations break
Delightree helps franchisors get franchisees to adopt the system, standardize execution, open locations consistently, close audit loops, and scale the network without adding operational drag.
Today's work
- AM opening checklistTasks
- Food safety refresherTraining
- Fix: prep-label datesAudit
“What's the comp policy?”
Sourced from: Guest Recovery SOP
![[solidcore] logo](/assets/customer-logos/solidcore-black-logo-logo.png?dpl=dpl_BGKLJfjqw5UM4GNLpybBw8Mpdty4){kind=logo}
Trusted by franchise and multi-location brands
By business outcome
What are you trying to fix?
Start with the outcome you need. Each solution maps to the specific franchise operations problem it solves.
Improve franchisee adoption
One login, one system. Give franchisees tasks, training, SOPs, and AI answers in one mobile-first app they actually use.
The signals
- Franchisees ask questions that are already answered in the SOP.
- New tools launch with excitement, then usage drops after two weeks.
- HQ cannot tell which locations are actually following the playbook.
Standardize execution
Turn brand standards into daily tasks, checklists, and audits, so every location runs the playbook, not a variation of it.
The signals
- Every location runs a slightly different version of the operating playbook.
- Checklists exist on paper but completion is not tracked or visible.
- Updates to procedures reach some locations but not others.
Open locations faster
Phase-by-phase launch playbooks with task owners, dependencies, and readiness checks so delays surface before opening day.
The signals
- New openings run on spreadsheets, emails, and status calls.
- Delays surface on opening day rather than weeks before.
- Every opening follows a slightly different version of the playbook.
Scale without adding headcount
Replace manual chasing and repeat support with real-time dashboards and AI that answers, so growth adds locations, not drag.
The signals
- Every new location adds support volume to HQ.
- Reporting requires manual data pulls from multiple systems each week.
- HQ has hired to keep up with growth, not to get ahead of it.
Consolidate tools
Replace the LMS, SOP folder, task app, audit tool, and comms channel with one connected operating system.
The signals
- Franchisees log into four or more tools to do their daily work.
- Updates sent in one tool never reach people who live in another.
- Leadership cannot get a single view of what is happening across locations.
By operating workflow
Which workflow needs to work better?
Target the specific process that is breaking and see how Delightree changes it.
Compliance and audits
Turn every audit finding into a tracked corrective task that can trigger retraining and is verified to resolution.
- The same audit findings appear at the same locations, visit after visit.
- Corrective actions are assigned verbally and forgotten.
Reduce support burden
Give franchisees AI-powered, source-backed answers from your SOPs so HQ stops fielding the same questions.
- HQ receives the same questions about procedures, policies, and standards repeatedly.
- Franchisees wait hours or days for answers they need now.
Training and onboarding
Assign role-based training, track completion, and connect retraining to audit findings so gaps get closed.
- Training is complete on paper but behavior does not change on the floor.
- Training content lives in a separate tool franchisees never log into.
Communications and acknowledgments
Send targeted updates, require acknowledgments, and connect communications to follow-up tasks, tracked and verified.
- HQ sends updates by email and has no idea who read them.
- Franchisees say they never received an update that was clearly sent.
By role
Who are you solving this for?
Every role in the network has a different operating context. Delightree is built for all of them.
HQ operations
Live visibility into tasks, training, audits, launches, and location performance, without manual status chasing.
What changes
- Live dashboards surface at-risk locations before problems escalate
- Real-time reporting replaces manual weekly data pulls
- Communications tracked with required acknowledgments
Franchise business coaches
Walk into every visit with full location context and turn findings into tracked follow-through that carries forward.
What changes
- FBCs open every visit with a live location brief
- Every commitment is a tracked task with a due date and owner
- Recurring patterns visible across visit history
Franchise owners
One view of overdue tasks, training gaps, and open audit findings across every location, without five system logins.
What changes
- Live dashboard shows what needs attention across all locations
- Overdue tasks and training visible without a visit
- Corrective actions tracked from finding to resolution
Launch teams
A repeatable opening playbook with phases, dependencies, and readiness checks so every location opens the same way.
What changes
- Single structured playbook with phases, owners, and dependencies
- Delays flagged automatically when they start
- One playbook replicated to every future opening in a single step
The connected operating loop
How Delightree closes the execution gap
The playbook is not the problem. The gap between the written standard and what actually happens at each location is the problem. Delightree closes that gap through a connected loop that runs every day.
Publish the standard
SOPs, training content, checklists, and procedures live in one place, findable, current, and approved.
Train the team
Role-based training assigned at onboarding and whenever a gap is found. Completion tracked automatically.
Assign the work
Daily tasks, launch phases, and corrective actions assigned to the right people with context and due dates.
Verify execution
Audits, site visits, and task completion confirm whether the standard is actually being followed.
Remediate gaps
Findings become corrective tasks. Corrective tasks trigger retraining. Retraining closes the loop.
Track what changed
Dashboards and AI analytics show where the network is improving and where it still needs attention.
See where execution is breaking across your network.
A short interactive demo, or a live one with our team. Your call.