What's New on Delightree

Streamlined Chapter & Asset Workflow
Media uploads are now labeled “Assets,” clearly separating them from “Chapters.” You can build a chapter from scratch, upload a single image as its own chapter, or preview everything in either List or Grid view.

Zip-Code Smart Location Setup
‍Adding a new location now requires only the zip code. Location Launcher fills in city, state, and country automatically. If the zip is unknown, it lets you enter the HQ details with one click as a placeholder.

Relaxed CSV Import Requirements

CSV imports relax address and contact-detail validation, so bulk uploads move forward even when some information is still pending.

Automatic Time-Zone Detection with Manual Override
‍When you enter a zip code, Location Launcher automatically assigns the correct time zone, eliminating manual look-ups and reducing scheduling errors. Admins can still adjust the time zone by hand, preserving full control.

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Audience-Specific Visibility Controls for Articles

Article visibility now uses a dual-checkbox model: one box ensures every open location can read the article, and a second box extends access to launching locations if desired. Combine those presets with individual site selections to fine-tune distribution. Documentation reaches the right people while proprietary playbooks stay protected.

‍Contributor Permission Tooltip Clarity
‍A new tooltip appears when someone edits or completes a form, spelling out exactly what contributors can and cannot do.
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Audience-Specific Visibility Controls for Forms
‍Visibility settings now offer two check boxes: show to all members at open locations and optionally include members at locations that are still launching. Admins can also add or remove individual sites to create any custom audience they need. This precision keeps sensitive content private while making sure every operator sees the material that applies to them.

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Delete Confirmation Safeguard
‍Deleting a chat channel now triggers a quick confirmation dialog. The extra step prevents accidental loss of conversation history and keeps collaboration on track.

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Custom Go-Live Report Export
‍Operations leaders can download a spreadsheet directly from Location Launcher that lists each site’s planned go-live date and contact information.

‍Task Search and Filter Navigation
‍A new search bar and filter set let corporate admins and location owners jump straight to the tasks they care about. Less scrolling means faster, more accurate launches.

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Hide Inactive and Pending Users
‍A toggle now removes inactive or pending users from view, giving managers a clean roster of who is actually active in the system.

‍Bulk Invite Resend and Mass Delete
‍After filtering for inactive or pending status, admins can resend every outstanding invite or delete those accounts in one click. Housekeeping that once took hours now finishes in seconds, keeping user lists accurate and secure.

Evidence Attachments for Flagged Responses
‍When an auditor flags a response, they can immediately attach photos, documents, or a written note as evidence. The context travels with the issue so store managers see exactly what needs fixing.

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What's New for You?

• The dashboard now shows new metrics like launch rate and time in each phase.
• You can assign and track a “Signed On” date for documents and milestones.
• Each location displays a go-live date, pulled from Location Launcher or manually editable.
• Locations can now be grouped and filtered by assigned board.

Important Things to Know

• Go-live dates are defaulted but editable by Superadmins only.
• Locations display and group by board for better organization.
• Task steps within Launcher can now be reordered.

Who Will Benefit

• Franchise operations teams tracking launch timelines and team accountability.
• Support teams coordinating launch phases and documentation.
• Field leaders aligning tasks to board-specific workflows.

How to Get Started

• Review metrics, go-live dates, and Signed On dates in the location profile.
• Group and filter locations by assigned board.

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What's New for You?

• The Leaderboard now includes a Training tab to surface completion insights.
• You can search across Training Paths (v2).
• Training logs and video uploads are now more robust.

Important Things to Know

• No setup needed. These updates are available automatically.
• Video upload limit raised to 600 MB.
• Assignee change logs now accurately reflect updates.

Who Will Benefit

• Training managers tracking completions at a glance.
• Ops teams ensuring new employees meet requirements.
• Franchisees improving onboarding efficiency.

How to Get Started

• Head to the Leaderboard > Training tab.
• Use global search in Training Paths v2.
• Upload updated training content with the new file size limit.

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What's New for You?

• PNG images with white backgrounds now render cleanly within chapters.

Important Things to Know

• Applies across all existing and future PNG uploads in Knowledge Base.

Who Will Benefit

• Content creators looking for visually clean documentation.

How to Get Started

• No action needed. Formatting is automatic.

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What's New for You?

• You can now reorder task steps, making workflows easier to manage.
• Subtasks are now draggable for better hierarchy control.

Important Things to Know

• Works inside task templates and live task lists.

Who Will Benefit

• Franchise leaders fine-tuning SOPs.
• Managers improving task clarity for teams.

How to Get Started

• Edit any task template or live task. Try drag-and-drop reordering.

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What's New for You?

• Forms now support reordering of options, sections, and subtasks.
• New forms show at the top of the list for easier access.

Important Things to Know

• No additional configuration needed — this works system-wide.

Who Will Benefit

• Admins creating efficient form structures.
• Franchise teams customizing workflows more quickly.

How to Get Started

• Open the Forms section, and explore the new reordering tools.

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What's New for You?

• The Leaderboard now:
  • Shows last updated timestamps for each metric.
  • Offers clear, easy-to-understand definitions.

Important Things to Know

• All metrics are updated automatically and visible by default.

Who Will Benefit

• Executives needing snapshot-level insights.
• Ops teams benchmarking performance across locations.

How to Get Started

• Head to the Leaderboard and review the updated layout.

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What's New for You?

• Image galleries in the Nexus dashboard now include source links.
• Each image can be traced to its original audit or Google review.
• Audit questions and sections are now reorderable.

Important Things to Know

• Google Places links are now embedded for easier location verification.

Who Will Benefit

• Field teams tracking audit quality.
• Support teams validating customer feedback or reviews.
• Regional managers assessing trends from image galleries.

How to Get Started

• Visit the Nexus dashboard, and click on any image to trace its source.

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Platform Enhancements

• Videos now default to landscape mode on mobile and tablet.
• The Notification Center now allows multi-select actions.
• Chat channels sort more intuitively, making it easier to follow conversations.
• Chat threads are now sorted in descending order, showing newest first.
• Bugs can now be reported from directly within the platform

Fixes

• Video thumbnails now render properly even with special characters in filenames.
• Go-live date editing is now restricted to Superadmins only (intended behavior).
• Tooltip copy updated for the attrition tab for clarity.
• Newly created forms now appear at the top of the list for faster access.

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What's New for You?

• Restrict location members from interacting with each other: Staff can no longer view or message teammates outside their own store, protecting data privacy and ending cross-location chatter.
• Prevent Accidental Knowledge Base Deletions: A confirmation prompt and 30-day “Recently Deleted” folder make accidental Knowledge Base deletions easy to undo.
• Shareable Video Chapters: Distribute training videos with a public link or limit access to members who already have permission, giving you flexible and secure sharing options.
• Brand Color Library: Save your brand color palette in the chapter editor; authors choose from preset swatches so every chapter stays perfectly on brand.
• Inline Image Downloads: Images that were added inline in chapters were not downloadable, forcing users to add them as file attachments. Now those images can be downloaded too, so you can build in-chapter galleries your readers can save.
• Custom Chapter Thumbnails: Add your own thumbnail images to make key chapters stand out and easier to spot.

Important Things to Know

• No setup required; each feature is live in every workspace now.
• Deleted Knowledge Base items remain recoverable for 30 days, after which they’re permanently removed.

Who Will Benefit

• Content creators publishing SOPs, manuals, or training modules.
• Training managers who rely on video-based lessons.
• Brand teams enforcing visual consistency across hundreds of chapters.
• Franchisees who need quick access to downloadable reference images.

How to Get Started

• Head to Knowledge Base, then create or edit a chapter to test the new tools.
• Delete a test chapter, confirm the warning, and restore it from Recently Deleted to see the safety net in action.
• Click the Color Palette icon in the chapter editor toolbar to set or use your brand colors.
• Add an inline image, save, and download it to verify the new download option.
• Upload a thumbnail in Chapter Settings to refresh the chapter’s cover image.

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What's New for You?

• Cumulative Leaderboard Metrics: All tabs on the Nexus leaderboard (except Attrition) now show cumulative scores instead of monthly scores.

Important Things to Know

• Historical data has been back-filled, so you’ll see accurate cumulative totals from day one.
• Attrition remains a monthly metric to highlight short-term staff turnover trends.

Who Will Benefit

• Field coaches tracking long-term performance at a glance.
• Operations leaders comparing quarter-to-date results across locations.
• Franchisees motivated by seeing their progress stack up over time.

How to Get Started

• Open Leaderboard and toggle through the tabs to confirm cumulative totals.

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What's New for You?

• Restrict location members from interacting with each other: Staff can no longer view or message teammates outside their own store, protecting data privacy and ending cross-location chatter.

Important Things to Know

• Applies automatically across web and mobile; no configuration needed.

Who Will Benefit

• Compliance teams concerned about data sharing between franchisees.
• Franchise owners who want clearer staff boundaries.
• HR and legal teams focused on privacy best practices.

How to Get Started

• Nothing to enable; continue using Delightree as usual and notice that cross-location interactions are no longer available.

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